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Custo de Servir: como calcular, otimizar e aumentar a lucratividade da sua cadeia de suprimentos
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Cost to Serve: how to calculate, optimize and increase the profitability of your supply chain

Cost-to-Serve (CTS) is a methodology that makes it possible to measure the real costs of serving each customer, product or sales channel. In this article, we explain the concept, how to calculate it, the main errors, benefits and practical applications for companies looking to increase their profitability and operational efficiency.

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How Lead Time Impacts Service Level and Customer Service

The article explains how lead time affects costs, service level and customer satisfaction, and presents practices to reduce it and optimize the supply chain.

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